Terms & Conditions -

Terms & Conditions

Effective Date: July 4, 2025

Welcome to Ayna Derma Venereal Clinic. These Terms & Conditions govern your access to and use of our website, services, and any information provided by our clinic. By using our website and booking services, you agree to comply with the terms outlined below.

Clinic Overview

Ayna Derma Venereal Clinic

Medical Disclaimer

All content provided on our website is for informational and educational purposes only. It is not a substitute for professional medical diagnosis, treatment, or consultation. Always consult directly with our qualified medical professionals for personalized care.

Appointment Booking

Appointment requests can be made through our website, phone, or in person.
We will confirm your booking via call or SMS within business hours.
Walk-in patients are accepted based on availability but priority is given to pre-booked appointments.
If you are late or cannot attend, please notify us at least 6 hours in advance.

Payment & Billing

Fees are payable directly at the clinic during your visit.
Some procedures may require advance payment or deposit.
Ayna Derma reserves the right to revise fees without prior notice.

Cancellations & Refunds

Cancellations must be made at least 6 hours before the appointment.
Refunds for prepaid treatments are subject to review and not guaranteed.
In the case of cancellation by the clinic, full refunds or rescheduling will be offered.

Use of Website

By accessing our website, you agree:

Not to misuse or attempt unauthorized access
Not to copy, distribute, or exploit any content for commercial purposes
To use the site only for lawful and intended purposes

Confidentiality & Privacy

We maintain strict confidentiality of all patient data and follow healthcare privacy regulations. Please review our Privacy Policy for full details.

Third-Party Content

Our website may contain links to external websites or social media pages. We are not responsible for the accuracy, reliability, or privacy practices of third-party websites.

Changes to Services or Content

Ayna Derma reserves the right to modify, suspend, or discontinue any service, pricing, or website feature at any time without notice.

Limitation of Liability

Ayna Derma, its doctors, and staff will not be held liable for any:

Damages from the misuse of website content
Failure to follow medical advice provided at the clinic
Delay or cancellation due to unforeseen circumstances

Governing Law

These Terms shall be governed by the laws of Bangladesh. Any disputes shall be handled in the appropriate courts located in Dhaka.